Effective Date: August 27, 2026
Last Updated: August 27, 2026
RTVCP ("RTVCP," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, disclosed, stored, and protected when you visit RTVCP.com, request information or a demonstration, communicate with us, or use an RTVCP product or service.
RTVCP provides artificial intelligence-powered video surveillance technology designed to analyze video streams and generate event descriptions, alerts, and other security-related information.
The information we collect depends on how you interact with RTVCP.
When you contact us, request a demonstration, request a quote, purchase a product or service, or otherwise communicate with us, we may collect information such as:
We use this information to respond to inquiries, provide demonstrations, prepare quotations, provide customer support, fulfill contractual obligations, and communicate with customers and prospective customers.
When you visit our website, certain technical information may be collected automatically, including:
This information may be collected through server logs, cookies, analytics technologies, or similar technologies and is primarily used to maintain, secure, troubleshoot, and improve our website.
RTVCP is designed with a local-processing architecture.
Video streams connected to an RTVCP appliance are processed locally at the customer's facility by the RTVCP appliance.
RTVCP does not require customer surveillance video to be transmitted to RTVCP-operated cloud infrastructure for artificial intelligence analysis as part of the standard local deployment.
Depending on the customer's configuration, the RTVCP appliance may process information including:
The customer operating the RTVCP system controls the cameras connected to the system and is responsible for determining the appropriate placement, use, retention, and lawful operation of those cameras.
RTVCP's AI video analysis is designed to operate locally on the RTVCP appliance.
Video analysis performed by the appliance does not require sending surveillance footage to external generative AI services for routine processing.
This architecture is intended to reduce the exposure of sensitive surveillance information and provide customers with greater control over their video data.
Customer organizations remain responsible for configuring their RTVCP systems, establishing appropriate access controls, determining retention periods, and complying with laws applicable to their use of video surveillance.
We may use information collected through our website and business operations to:
We may also use aggregated or de-identified information for product improvement, operational analysis, and research where that information cannot reasonably identify an individual.
RTVCP does not sell personal information.
We do not sell customer surveillance footage.
We may disclose limited personal or business information to service providers when necessary to operate our business, such as providers assisting with:
These providers are permitted to use information only as necessary to provide their services to us or as otherwise permitted by law.
We may also disclose information when reasonably necessary to:
RTVCP customers determine how and where their surveillance systems are deployed.
Customers are responsible for ensuring their use of RTVCP and connected cameras complies with applicable privacy, surveillance, employment, biometric, recording, and data-protection laws.
Depending on the jurisdiction and deployment, this may include requirements relating to:
RTVCP does not determine the legal basis on which a customer records or monitors individuals.
RTVCP uses artificial intelligence and computer vision technologies to analyze visual information and generate descriptions, classifications, alerts, and other information.
AI-generated information is probabilistic and may occasionally be inaccurate, incomplete, or incorrectly interpret an event.
Customers should use appropriate human review and judgment when making security, safety, employment, legal, or other significant decisions based on information generated by RTVCP.
We retain personal information collected through our website and business operations only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and satisfying legal requirements.
Surveillance footage, images, event information, and AI-generated information stored locally on an RTVCP appliance are subject to the customer's configuration and retention policies.
Customers are responsible for establishing appropriate retention periods for information stored on their RTVCP systems.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
RTVCP's local-processing architecture is specifically designed to reduce unnecessary transmission of customer surveillance footage outside the customer's environment.
However, no computer system, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.
Customers are responsible for maintaining the physical and network security of their RTVCP appliance and connected surveillance infrastructure, including appropriate passwords, network controls, software updates, and access restrictions.
Our website may use cookies or similar technologies necessary for website functionality, security, analytics, and performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Our website or services may contain links to third-party websites or integrate with third-party systems.
RTVCP is not responsible for the privacy practices, security, or content of third-party websites and services. We encourage you to review their privacy policies before providing personal information.
RTVCP products and services are intended for businesses, organizations, government entities, and other professional users and are not directed toward children.
We do not knowingly collect personal information directly from children under the age of 13 through our website.
Surveillance systems operated by RTVCP customers may capture individuals, including minors, within a camera's field of view. The customer operating the surveillance system is responsible for ensuring that its use of surveillance technology complies with applicable law.
Depending on where you reside, applicable law may provide you with rights concerning your personal information, including the right to:
Some rights may be subject to exceptions under applicable law.
To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your identity before processing your request.
For surveillance information controlled by an organization using an RTVCP appliance, privacy requests should generally be directed to the organization operating the surveillance system because that organization controls the surveillance environment and associated data.
RTVCP does not sell personal information in exchange for monetary compensation.
RTVCP also does not sell customer surveillance footage or AI-generated surveillance information.
If our practices change in a manner that creates additional rights under applicable privacy laws, this Privacy Policy will be updated accordingly.
RTVCP may provide products and services to organizations in multiple jurisdictions.
Privacy, surveillance, biometric, and data-protection requirements vary significantly by location. Customers are responsible for evaluating the laws applicable to their particular deployment and use of RTVCP.
Information submitted directly to RTVCP through our website or business communications may be processed in the United States.
RTVCP may disclose information in its possession when required by applicable law or valid legal process.
Because surveillance footage processed by an RTVCP appliance is ordinarily maintained within the customer's environment, RTVCP may not possess or have access to surveillance footage stored on a customer's system.
Requests for customer-controlled surveillance footage should generally be directed to the organization operating the relevant surveillance system.
If RTVCP or substantially all of its relevant assets are acquired, merged, reorganized, financed, or transferred, information maintained by RTVCP may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy periodically to reflect changes in our products, services, technology, legal requirements, or business practices.
When changes are made, the "Last Updated" date at the beginning of this Privacy Policy will be revised.
Material changes may also be communicated through our website or other appropriate means.
If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact:
RTVCPFor privacy-related requests, please identify the nature of your request and provide sufficient information for us to respond appropriately.